Global leaders contend with many different challenges in a world where attitudes towards management have dramatically shifted. With that said, there are four very distinct challenges highlighted by global leadership expert Dr. Schmitz, that global leaders must overcome.
Read on as we go into more detail about what these challenges are, and the things global leaders need to be aware of moving forward in the current climate.
1. Managing The Global Complexity
The first challenge that global leaders face, is
- finding a way to delicately balance collaborating with others,
- discovering new ways of doing things,
- engineering new processes, and
- placing all of that together in a systematic framework.
Essentially what that means is that out of the potential chaos, global leaders fit all of the puzzle pieces together as they take the reigns of a diverse workforce, forge ahead with developing both the business and people, as well as finding a balanced process that draws out the strengths of every team member and achieves a common goal.
This is no easy task.
For global leaders today, this will always be the first challenge. As you move forward, your mindset will be very important. You’ll need to activate different management techniques and be able to be both the visionary and the strategist.
Which leads very nicely into the biggest challenge to face global leaders…
2. Leadership Effectiveness
As we move away from a more authoritarian style of leadership, global leaders cannot simply rely on the authority of their position to push through an agenda. Workforces have an expectation that their leadership is made up of people who
- are accountable,
- able to inspire change, and
- hold to values that are worthy of respect.
For global leaders, there’s the added challenge of the fact that being close to your team and being an active part of their development requires more time and a more defined set of skills. The challenge of leadership is broken down by Dr. Schmitz into the following subcategories:
- Development of Managerial Effectiveness
- Inspiration and Motivation of the Workforce
- Developing Employees and the rise of “Servant-Leadership”
- Leading a Team
Let’s discuss each in turn.
The Development of Managerial Effectiveness
The first challenge around leadership effectiveness is cultivating the right set of skills to make that transition into leadership easier. Skills like
- time management,
- the ability to set goals,
- task prioritization,
- good judgement, and
- strategic thinking
all need to be cultivated in global leaders as the basis of them being effective.
Without these skills, global leaders will struggle to deliver successful projects, to manage the sometimes conflicting demands of various tasks, and they will likely burn themselves out focusing on things that are not important, whilst achieving very little of what was initially planned.
In order to develop these skills, global leaders can take courses, go to conferences, or take part in programmes specifically designed to help you grow in all of these areas.
The Inspiration and Motivation of the Workforce
Motivating human beings to act a certain way will forever be a challenge that leaders face. In the context of a global workforce, this is no different. Being an inspiring and motivating leader seems like such an abstract goal, you wonder how truly possible it is to cultivate that kind of presence. Is it something people are just born with?
The truth of the matter is that motivation and inspiration are associated with passion; passionate leaders light that spark in others and it becomes a contagious environment where creativity thrives and people do things because they are excited to get involved.
Now, we all do have to do work that sometimes is not what we’d like to do. But on the whole, global leaders who love their area of expertise naturally share that passion and drive with their teams and other stakeholders. Who, in turn, begin to understand what you are trying to achieve and get on board to help.
Another added note here is that communication is very important — people cannot be passionate and inspired by a vision that they do not understand. Global leaders need to successfully convey the mission so that everybody involved knows how they might contribute to its accomplishment. It’s another factor that goes into inspiring and motivating the workforce.
Developing Employees and the rise of “Servant-Leadership”
The idea of “Servant-Leadership” is a kind of transformational leadership based on the idea that a leader should not just be content to delegate tasks. Instead, they view themselves as being ‘servants’ of the people that they lead, with their actions motivated by what is best for the people rather than themselves.
The kind of management style we see in global leaders today lends itself to the idea that there is a close partnership between management structures and employees that allows space for leaders to be actively involved in not only meeting company goals but in the development of their teams.
There’s also an expectation that global leaders should lead by example; they must embody the values they wish to see within their team dynamic, and be able to inspire their teams to uphold these values also. Essentially, they need to be able to use these value systems to persuade their teams to act, rather than relying on using fear tactics to get people to do things.
There is a sincerity and a humility that is intrinsically woven into this management style. Examples of leaders who embody it are Martin Luther King Jr, who led the American Civil Rights Movement in the 1950’s and 60’s, and Abraham Lincoln who went on to be considered one of America’s greatest presidents.
Any global leader who can master this leadership style will be able to inspire and motivate their team without having to resort to a more authoritarian style of management. The challenge is in getting that servant-leader balance right and not swinging too far one way or the other.
Leading a Team
The challenge around leading a global team mainly centres around getting all the different cultures and perspectives to gel together in an atmosphere of collaboration. Some global leaders will be able to build their team from the ground up. Which is challenging because there’s no former pattern, but it has its perks because you can modify the values within the team and recruit directly in line with those themes.
Alternatively, you may inherit an existing team and the challenge there is bringing that innovation you want without causing a backlash of resistance, especially if everybody has been working really well together. In both cases, global leaders need to be in a position to provide the support that the team needs, whether that’s supporting them through change, or supporting them as they create something completely new.
Quantifying what ‘support’ is needed is harder to do because teams are as unique as the people within them. A leader needs a high level of attentiveness to be able to recognise what it is that their team needs. More autonomy, for example, works for some teams, but not for others. You may find that some teams are more process-driven so a fluid, free-form approach to a project will not work for them.
Leaders need to be able to adapt their management style in all of these different instances, to create a bespoke package of support in keeping with the needs of the time.
3. Guiding Change
As a global leader, managing existing processes is one thing. Designing something new and leading people through a change process is really quite another. There are several different stages to this, but global leaders need to believe in the change and the reason for it, communicate the change, help to plan the strategy and then oversee the execution of the change and the transition from the old into the new.
Again…this is not an easy thing to do.
We know that most change management programmes fail in conventional organisations. Once you add the complexity of being a global leader, managing a diverse workforce, things can become complicated very quickly. Nevertheless, global leaders have to be proficient and being able to recognise where change is needed, or where change would ultimately improve things, and have the skill to deliver the change in the face of opposition; change is always resisted in some way.
Getting your team excited about change will help overcome this challenge. Essentially what global leaders need to be able to do, is to get that ‘buy in’ from their team, where they become actively involved and invested in the change that you would like to make. It’s potentially problematic in any sphere, but it’s made more potent when you have the extra challenge of managing teams that are multinational.
4. Managing Internal Stakeholders
The management of internal stakeholders is a key component of any global leader. Garnering the support of your team is always important, but having the backing of your fellow colleagues, your managers, the board and investors will feed into this as well.
At its heart, managing internal stakeholders is really a relationship challenge. How well you network and how well you portray yourself is going to have a huge impact on how you meet your leadership objectives. Here are two top tips to help with this.
1. Communicate, communicate
…and communicate some more. Always be completely transparent about the agenda, the facts and the figures. Honesty is always the best policy and it shows that you’re approachable and open to discuss things. Always allow room for people to ask questions about the different approaches you are implementing.
2. Become An Expert at Conflict Resolution
How you handle resistance will cement your reputation as a global leader. In any situation where people gather, there will be conflicts; conflicts of interest, conflicts over priorities, strategy, timelines, budgets. The list of possible sticking points goes on.
Your job as a global leader is to recognise these things and find a way to create a viable solution out of all of these concerns. It’s not easy but conflict management is about drawing people’s attention towards that common goal and getting them to transcend above conflicting details.
These are what we would consider to be the key challenges facing global leaders today. This is why developing all the key skills you need is so important: you need to ensure that you are equipped to take on all of these different obstacles and become the most confident leader you can be.
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